Terms & Conditions
Last updated: January 2026. These terms govern your use of equipment rental services from AQL Equipment Rental LLC ("AQL Equipment Rental", "we").
1. Acceptance of Terms
By engaging AQL Equipment Rental for equipment hire, you agree to these terms. A formal rental agreement will be provided for each hire period.
2. Rental Period
Rental periods begin on the date of equipment delivery to your site and end on the date of equipment collection. Minimum rental periods may apply for certain equipment types.
3. Pricing & Payment
All quotations are valid for 14 days unless otherwise stated. Payment terms are as agreed in the rental contract. Long-term contracts (30+ days) are invoiced monthly. Late payment may incur interest charges.
4. Delivery & Collection
Delivery and collection are scheduled with the customer. Customer is responsible for ensuring site access for our low-bed trailers. Cancellation within 24 hours of scheduled delivery may incur a dispatch fee.
5. Equipment Use & Care
Customer agrees to:
- Use equipment only for its intended purpose
- Operate equipment with qualified personnel
- Perform daily pre-use inspections
- Report any defects or damage immediately
- Refuel equipment as needed (unless fuel-inclusive agreed)
- Secure equipment when not in use
6. Insurance & Liability
AQL maintains comprehensive insurance covering equipment during transit and hire. Customer is responsible for site safety, third-party liability, and any damage caused by misuse.
7. Breakdown Support
For any equipment malfunction during the hire period, contact us immediately at +971 58 515 6313. We provide 24/7 breakdown support and will repair or replace equipment as needed.
8. Returns & Early Termination
Equipment may be returned earlier than the contracted period with reasonable notice. Refunds for unused rental days are calculated pro-rata, less any applicable minimum hire charges.
9. Governing Law
These terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes will be subject to the exclusive jurisdiction of Dubai courts.
10. Contact
For questions about these terms, contact us at:
AQL Equipment Rental
Industrial Area, Dubai, UAE
Email: support@aqlrental.com
Phone: +971 58 515 6313